UK orders typically arrive within 5–10 business days of dispatch. Orders are processed within 1–3 business days, so please allow up to 13 business days from the date you order. You will receive a dispatch confirmation email with tracking details once your order is on its way.

Yes, we offer free shipping on all UK orders. For international orders, shipping costs are calculated at checkout based on your location.

Yes, we ship to most countries worldwide. European orders typically take 7–14 business days, and orders to the rest of the world take 10–20 business days. International orders may be subject to local customs duties and import taxes, which are the responsibility of the customer.

Yes. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your order in real time.

We offer a 30-day returns window from the date you receive your order. Items must be unused and in their original packaging. To start a return, email us at support@shopkorewell.com with your order number.

Once we receive and inspect your return, we will notify you by email. Approved refunds are processed to your original payment method within 10 business days. Your bank may take a few additional days to show the funds.

We're sorry to hear that. Please contact us within 30 days at support@shopkorewell.com with your order number and photos of the damage. We will arrange a replacement or full refund at no cost to you.

The KORE posture brace gently pulls your shoulders back into a natural, aligned position. Rather than forcing you into a rigid posture, it creates a subtle resistance that trains your muscles to hold better posture over time. The more consistently you wear it, the more your body learns to maintain that alignment independently.

We recommend starting with 15–30 minutes per day and gradually increasing to 1–2 hours as your body adjusts. You can wear it during desk work, exercise, or any daily activity. Avoid sleeping in the brace.

Yes. The KORE brace is made from lightweight, breathable fabric designed to be worn throughout the day. The straps are fully adjustable to fit your body, and the design sits discreetly under clothing.

Yes. The KORE brace has a slim, low-profile design that sits comfortably under most clothing, including shirts and light jumpers.

The KORE posture brace is designed for general wellness use by adults. It is not a medical device and is not intended to treat or diagnose any medical condition. If you have an existing back, shoulder, or postural condition, we recommend consulting a GP or physiotherapist before use.

To find your correct size, measure around your chest at the fullest point. Our size guide is available on the product page. When in doubt, we recommend sizing up, as the adjustable straps allow you to fine-tune the fit. If you're unsure, email us and we'll help.

No problem. Contact us within 30 days and we'll exchange it for a different size.

The KORE posture brace is made from a breathable, elastic fabric blend designed for all-day comfort. The materials are lightweight, durable, and skin-friendly.

Hand wash in cold water with a mild detergent. Do not tumble dry, bleach, or iron. Lay flat or hang to air dry.

We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, Shop Pay, and PayPal. All transactions are processed securely.

Yes. Our website uses SSL encryption and all payments are processed through Shopify's PCI-compliant payment infrastructure. We never store your card details.

Enter your discount code at checkout in the "Discount code" field on the order summary page before completing your purchase.