Terms & Conditions
Terms & Conditions
Last updated: July 2026
Please read these Terms and Conditions carefully before using our website or placing an order. By accessing our site or making a purchase, you agree to be bound by these terms.
1. About us
KORE is an online wellness brand based in Maidstone, Kent, United Kingdom. You can contact us at support@shopkorewell.com.
2. Placing an order
When you place an order, you are making an offer to purchase goods from us. We reserve the right to accept or decline any order. A binding contract is formed when we send you an order confirmation email. You must be at least 18 years old to place an order.
3. Pricing
All prices are displayed in British Pounds (GBP) and are inclusive of any applicable VAT. We reserve the right to change prices at any time. The price you pay is the price displayed at the time you place your order.
4. Payment
Payment is taken in full at the time of ordering. We accept major credit and debit cards and other payment methods as displayed at checkout. All transactions are processed securely.
5. Delivery
We aim to dispatch orders within 1–3 business days. Delivery times are estimates and not guaranteed. For full details, see our Shipping Policy.
6. Returns and refunds
Your rights to return goods are set out in our Returns Policy, which forms part of these Terms and Conditions.
7. Product descriptions
We take care to ensure product descriptions and images are accurate. Our posture support products are designed to support good posture habits and general wellness. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a medical condition, consult a healthcare professional before use.
8. Intellectual property
All content on this website, including text, images, logos, and designs, is the property of KORE or its licensors and is protected by copyright law. You may not reproduce or distribute any content without our prior written consent.
9. Limitation of liability
To the fullest extent permitted by law, KORE shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the relevant order. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
10. Governing law
These Terms and Conditions are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to these terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date.